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FREQUENTLY ASKED QUESTIONS

Product & Services

GENERAL QUESTIONS

PRODUCT & SERVICES

In the majority of cases a meeting isn’t necessary and most of our websites are generally completed with contact via email and telephone only. We place suggested website designs online via, our secure testing server for you to view the work in progress. This way we can have regular communication to ensure you are getting exactly what you expect from our team.

WHAT IS CMS?

CMS stands for Content Management System. A website based on a CMS can be updated more easily, usually by signing into to a set of secure control panels on the web server. This type of system allows for site owners to make changes to the website easily with less or no coding knowledge. Updating pages of the website becomes a lot like composing an email with your favourite email client. Although the process to update content is easy you still need to spend sometime learning the CMS platform.

Do you provide raining?
Yes, most definitely. Training will cost you $80 hourly.

DO YOU PROVIDE TRAINING ON HOW TO USE A CMS WEBSITE SUCH AS WORDPRESS?

Content Management Systems really are very easy to use as they provide explanatory notes within the platform. We run through the administration screens with you when we design the site for you – however if at any time you have any questions, we are available to answer any questions you may have.

WHAT IS SEO?


SEO (Search Engine Optimization) is the content, design, and programming steps of website development that focus on increasing search prominence with search engines such as Google. SEO is ideally part of the initial design process, but for continued success should be part of the ongoing maintenance of the website. SEO focuses both on your website and on outside internet properties as search engines will often consider who is linking to your website and how they are doing it.

How can I get more information about SEO?
There is lots of information about search engine optimization available on the internet, maybe too much. We offer SEO services and Content Development for websites.

WHAT IS SHARED HOSTING?

In a shared hosting environment multiple web sites are served through a single server. Shared hosting is the most common method of hosting sites for small-to-medium size users with light to moderate Web traffic.

WHAT IS BANDWIDTH?

Bandwidth is the amount of data that can be transmitted at a given moment to a server. The higher your bandwidth, the larger amount of traffic your site can handle at one time.

IS UNLIMITED BANDWIDTH POSSIBLE?

Yes. For unlimited Bandwidth its best to stick with Dedicated hosting where you get more out of your investment. For more information please click here.

WHAT IS MANAGED HOSTING?

We setup your hosting through our web-hosting partner, Enveospowerhost Inc a trusted and well-respected hosting company. Our team will take care of the setup, configuration and maintenance of the website, E-mail addresses, domain registration and website installation.

WHAT IF I DECIDE TO CANCEL MY MAINTENANCE PACKAGE BEFORE THE END OF THE YEAR OR 30 DAYS OF SIGNING CONTRACT?

All contract are subjected to a cancellation fee within the term of the contract even if it’s after 30 days. Preparation for maintenance takes 48 hours where we provide full service to ensure monthly backups are automated as well bugs related to unstable framework or coding are resolved during our maintenance service.

WHAT CAN I DO IF OUR BUSINESS CLOSES OR WE DECIDES THAT THE MAINTENANCE PLAN IS OVER OUR BUDGET?

You can decide to either downgrade your package or cancel at any time by emailing us at info@enveos.com 30 days in advance or simply calling us at 289-632-9581.

WHAT CAN WE DO TO AVOID CANCELLATION FEES?

You have 15 days from the time you signed the maintenance contract to initiate a cancellation.
START WORKING WITH US!

Use the form below to connect with us. We look forward to knowing more about your business and organization. Let us know a bit about the project so we can guide you to one of our team member to take care of you.