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FREQUENTLY ASKED QUESTIONS

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GENERAL QUESTIONS

PRODUCT & SERVICES

In the majority of cases a meeting isn’t necessary and most of our websites are generally completed with contact via email and telephone only. We place suggested website designs online via, our secure testing server for you to view the work in progress. This way we can have regular communication to ensure you are getting exactly what you expect from our team.

DO YOU OUTSOURCE YOUR SERVICES?

Great Question. We are approached by customers with this question many times and the answer has always been a simple NO!. All our services are provided in-house as we strongly believe in hiring within Canada. We are always on the look out for new and existing talent.

HOW LONG DOES IT TAKE TO BUILD A WEBSITE?

The length of time it takes to create a fully functional website is based on several factors. Custom design work can take anywhere from 1 – 4 weeks, depending on the complexity of the design and the number of revisions you require. The development phase requires an additional 1 – 2 weeks, depending on the number of pages, and the functionality required. Of course, these are general guidelines, and we will make every effort to meet the timeframe you have in mind.

DO WE NEED TO HAVE A FACE-TO-FACE MEETING TO BEGIN THE PROJECT?

In the majority of cases a meeting isn’t necessary and most of our websites are generally completed with contact via email and telephone only. We place suggested website designs online via, our secure testing server for you to view the work in progress. This way we can have regular communication to ensure you are getting exactly what you expect from our team.

WHAT IS THE COST TO BUILD A WEBSITE?

Cost of developing a website depending on many criteria and industry requirements. A designer might charge $2,000 or more for a basic Web site, not including Web hosting fees. If you check out BuyerZone.com, you’ll see that a 4 – 6 page template-based site will cost around $400, while a full custom design will come in closer to $800 – $1500. Other authoritative sources generally quote in the $1,000 – $2,000 range.

HOW MUCH DO YOU CHARGE FOR WEBSITE DESIGN?

A fully customized, responsive website design starts at $800, and page development is $100-$175 each. Pricing for other services and functionality are outlined separately on our pricing page to help you determine and control the amount of your investment. Before we begin any projects we provide 30min free consultation to get you in the right direction.

HOW DOES THE PAYMENT PROCESS WORK?

Deposit of 50% will be required upon approval of quote before we move into design & programming. Upon completing the final 50% is collected and your website is then scheduled for launch.

CAN I SEE MY WEBSITE WHILE IT'S IN PROGRESS?

Absolutely!. We build your website on our sandbox server, which you will get access to monitor the progress of your site. During this phase, we encourage your feedback if something isn’t quite the way you envisioned it or if you’ve changed your mind. Once your site is ready and you have provided your approval, we release it live on your server and submit your URL to the major search engines.

WHAT KIND OF BUSINESSES DO YOU WORK WITH?

We work with a wide range of companies from (small start-ups, large corporations, nonprofits, B2B, B2C including many business industries ( technology, food, apparel, health & beauty, camps, travel, finance, arts, fair trade, and more.

CAN YOU HELP ME UPDATE MY EXISTING WEBSITE THAT ANOTHER WEB FIRM BUILT?

Yes Definitely. We not only support website that have been fully build by us but we are also well experienced to work with websites that have been previously crafted by freelances or other web development firms.

However there are most occasion where we may run into websites which are build by inexperience developers, in this case due to issues with liability of multiple programmers touching the same code over time we will not take up the project.

WHAT SERVICES DO YOU PROVIDE IN ADDITION TO WEB DESIGN?

We fully support any website developed by Enveos and are always available should you encounter any problems or require any enhancements,you can always log into client portal and submit a ticket. We offer Web site maintenance, Mobile app Development, Web hosting, SEO, Domain registration and Graphic design services.

ARE YOUR WEBSITE DESIGNS SEARCH ENGINE FRIENDLY?

All our websites are created in compliant with search engine guidelines. It is a good idea for your website to be re-evaluated in time as over a period of time the search engines do alter their rules and algorithms and you will want to be certain that your website is kept up to date and complies with new rules etc. To gain maximum visibility by the search engines, we highly recommend utilizing our SEO services.

ARE THERE ANY HIDDEN COST ASSOCIATED WITH WEB DESIGN SERVICES?

No. We discuss with you your website requirements and then price accordingly and once you have placed an order for your website design with us and finalized quote. Web design is very much an evolutionary process and often clients change the scope of a project during development. If the need to alter the price quote arises, we will communicate this to you before any extra work is conducted. Changes and/or additions are requested by the client additional costs will be agreed to.

WILL EVERYONE SEE MY WEBSITE THE SAMEWAY?

Your website visitors/users will see some things differently depending on their browser type, screen resolution setting and their individual computer settings. Our design process fulfills several browser types and resolution settings before publishing. Keep in mind that technology is altering every second and eventually all websites may need some tweaking or re-evaluation.

IS MY WEBSITE RESPONSIVE AND MOBILE FRIENDLY?

All websites are built responsively and mobile friendly, but it also depends on the type of website you build and package you choose from Enveos, in general almost all of our websites are fully-responsive.

DO YOU PROVIDE ALL OUR WEB DESIGN AND HOSTING SERVICES?

Yes – we are your one stop shop providing all your web services. We can register your domain name – design your website – provide your web hosting and arrange your email accounts for you and provide monthly remote backup services.

WILL I BE ABLE TO SEE HOW MANY VISITORS I'VE HAD TO MY WEBSITE?

Yes we can provide web tracking software which records where you visitors are coming from and which pages they looked at, which search engines are being used, which phrases are being typed into which search engines and many more interesting web tracking facts which you should find useful for future marketing campaigns.

I ALREADY HAVE A WEBSITE AND I NEED TO UPDATE IT, CAN YOU HELP ME?

Yes definitely, we would be happy to look at your existing website and give you a quote for updating it.

DO YOU REDESIGN EXISTING WEBSITES?

Yes we do. We can re-design your site retaining your company corporate style or we can re-design to give you a complete new image and upgrade to one of the trending frameworks.

DOES MY HOSTING PLAN INCLUDE 24/7 TECH SUPPORT?

Yes. As the account administrator, we take care of everything by eliminate the runaround. In case of technical issues, simply submit a ticket, e-mail or call us to report the issue and we will do our best resolved as quickly as possible. Support tickets will be resolved within 24 hours, or sooner.

WHAT IF I WOULD LIKE TO MANAGE MY OWN EMAILS AND WEB SETTINGS?

If you would like to be able to administer your own hosting account we can provide you with full access to your online cPanel which will allow you to add, delete and modify E-mail addresses, FTP accounts more.

Please note: Once we provide all the login details to your hosting account we will not be held responsible for any issues that may arise from improper use of hosting manager. Call for details.

DO I GET EMAIL ADDRESSES WITH MY WEBSITE?

Yes. You will receive custom email addresses with the domain of your website. The amount of addresses you receive depends entirely on the hosting package.

DOES ENVEOS BUILD CUSTOM ECOMMERCE WEBSITE?

Yes. We build eCommerce shopping carts with implementation of payment gateways of your choice and Secure Servers (SSL) which use the latest encryption methods to ensure that your customers can buy from your website knowing that the information they enter is secure and safe.
START WORKING WITH US!

Use the form below to connect with us. We look forward to knowing more about your business and organization. Let us know a bit about the project so we can guide you to one of our team member to take care of you.